Professional Service & Support
Our office is open to serve you Monday through Friday, 8:00AM to 5:00PM (PST).
Our friendly service representatives will quickly determine if you require a site visit by one of our
qualified technicians or if the problem can be resolved remotely. If you do require a site visit, we will
schedule an appointment at your earliest convenience. You can also fill out our service request form so that our
staff can better prepare for the service call.
Service Request Form
If you are having an issue after-hours or on the weekend, please call us at
800-655-1275. Follow the prompts to leave a message in our emergency mail box. You will receive a call
back by a technician with 30 minutes. Please be advised that after-hours rates will apply. After-hour and
Emergency site visits are billed COD only.
Virtual Helpdesk
Explore our database of resolutions to common issues that will not require a
site visit by a COMTEC Service Technician. Virtual Help Desk